axs tickets disappeared

The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. If they have a 2* rating, why did you sell through them? We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? Im going to recommend Red Rocks find another ticket vendor! It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. DO NOT USE AXS! Anyone else's tickets disappear off of AXS? After several attempts, all the tickets were transferred out of my account t but one didnt end up in my sons. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. These tickets are non refundable so I am out $200. TRANSFER TO FRIENDSIts super easy. My tickets were gone and there was no shopping cart I could fish them out of.I waited out the presumed five minute reservation period, searched again, and found the same seats. DISCOVER GREAT EVENTSTheres so much to see. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I mean, what for? I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Can transfer over AXS app. Today, My 2 tickets has dissapear in My Events Section. I can log in on my computer but not on the AXS app on my phone. Axs store currently offers the greatest deals and promotions. Damn thats really smart Im gonna do that from now on. Slow to respond and when they do it has nothing to do with the issue expressed to them. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. These tickets were EXPENSIVE and a gift for my teen for her birthday. click "Force Stop". i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. So we made it easy to get in contact with the support team at AXS, developers of AXS Tickets. 3 plus time I sent them them at least 6 of the performances not listed each time was told they were. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Date of experience: March 02, 2023. Get all of your passes, tickets, cards, and more in one place. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. I am going to an axs event this afternoon. Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. Are you having issues? I received an email back immediately letting me know they received my request. Payer 4,10 (Page St. Maximin) 38,8 km. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. My email was missing a . The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Must have been a blip. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. So I emailed their support team and I havent revived a response. I have an issue with AXS Tickets too. Thats the date I requested the transfer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. The first time, was for. This is the ABSOLUTE WORST APP I have. Press J to jump to the feed. Just buy straight from the venue! My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. However in my app it still shows that I have two tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Report Issue, - Legit tickets sent within a few minutes, - Redirected back to the beginning with prompt saying Something went wrong. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. 2 x tickets available, good seats in section B2. I was not aware I had already completed my purchase and was charged $181. Adding tickets to Wallet is a must, and sending/revoking needs major help. I will do everything I can to NOT buy tickets from AXS in the future. There is no fee for transferring seats and you are allowed unlimited transfers. Zero stress. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I cannot log into the main AXS page on the AXS website. I assume the meet and greet is after. AWFUL!! I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. I purchased three tickets for friends to go to the Joyner Lucas concert. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. I should have used the print at home option but this was the recommended option. It's absolutely sensible that they keep your money until after the event. Thank you. You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. Front row or on the aisle? then to me it seems something is missing from the transaction. Im trying to sell the missing order as it was made in error. What is a Pre-sale? Doe. Your real card info stays hidden. Theres so much to see. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Now, tell me why this is happening. Never use this service again. They trully live up to their name and will ax you and slaughter you. I dont normally do app reviews, but this one frustrated me. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. Tickets not showing up in app for event next day. My show is on Friday and I so wish I was able to go. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). Its all a fan needs, all in one app. So purchasing through the website and AXSTickets doesnt work - even with all their tips. After entering credit card info (correctly) the next button never lights up to proceed to billing address. So basically quit your job if you want to enquire about your ticket. I shall try that on Monday after the show. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? Its all a fan needs, all in one app. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. A vous de choisir comment vous souhaitez parcourir, Mappy vous propose l'itinraire le moins cher pour votre, Laissez vous guider par le GPS de l'application Mappy, Info trafic, alertes de vitesse et radars, Itinraire Aix-en-Provence - Saint-Maximin-la-Sainte-Baume, la distance de Aix-en-Provence (13080) - Saint-Maximin-la-Sainte-Baume (83470), trajet Aix-en-Provence (13080)-Saint-Maximin-la-Sainte-Baume (83470) en voiture, comment aller de Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470) en voiture, Organisation d'vnements Aix-en-Provence, Biens et services pour les professionnels Aix-en-Provence, Antiquits et artisanat d'art Aix-en-Provence, Entreprise de btiment Saint-Maximin-la-Sainte-Baume, Agence immobilire Saint-Maximin-la-Sainte-Baume, Socit d'assurance Saint-Maximin-la-Sainte-Baume, Chambre d'htes Saint-Maximin-la-Sainte-Baume, Location, gte Saint-Maximin-la-Sainte-Baume, Station-service Saint-Maximin-la-Sainte-Baume, Hifi lectromnager Saint-Maximin-la-Sainte-Baume, Supermarch, hypermarch Saint-Maximin-la-Sainte-Baume, Associations Saint-Maximin-la-Sainte-Baume, Biens et services pour les professionnels Saint-Maximin-la-Sainte-Baume, Institut de beaut Saint-Maximin-la-Sainte-Baume, Informatique Saint-Maximin-la-Sainte-Baume, Travaux publics Saint-Maximin-la-Sainte-Baume, Antiquits et artisanat d'art Saint-Maximin-la-Sainte-Baume, Boulangerie ptisserie Saint-Maximin-la-Sainte-Baume, Vtements femme Saint-Maximin-la-Sainte-Baume, Enseignement Saint-Maximin-la-Sainte-Baume, Services publics Saint-Maximin-la-Sainte-Baume, Thtre, spectacle Saint-Maximin-la-Sainte-Baume, Services la personne Saint-Maximin-la-Sainte-Baume, Photo video Saint-Maximin-la-Sainte-Baume, Agriculture Saint-Maximin-la-Sainte-Baume, Alimentation en gros Saint-Maximin-la-Sainte-Baume, Cours d'arts graphiques et plastiques Saint-Maximin-la-Sainte-Baume. Please answer. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. The gig has not been cancelled we just chose not to go. Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. There was a message saying if I dont see my tickets to verify my email. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I put my tickets up for re sale on AXS and I dont think theyre even visible to people to buy . My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. This telling me time and time again, that I had NO EVENT COMING. Second, AXSTickets doesnt have a history of the event. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. can't go, and more. And they had no answers for me. Tap Here" Nothing happens when I Tap Here. NOTHING. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Enter your device passcode. Continuer sur 950 mtres. Please help! They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. I'm getting sent in a loop to verify my device to sign on to the app. Up To 25% Off Your Bookings + 50% Off For Kids' Tickets. I expect much more from AXS!!! Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . What a stupid, stupid product decision. Thanks for the review and enjoy your event! And waited. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. What's a "Waiting Room"? This update includes performance improvements and bug fixes. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Get the AXS app from App Store or on Google Play. I never received my email confirmation for my tickets. USE TICKETS WITH THE APPNo paper required. Been having a major problem with this app since OCT 2021. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. After several tries, the link DOES NOT WORK. Hi all, just a bit of info in case anyone has a similar issue to me. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . They replied that it happens quite often and therefore there should be no need to worry :-). I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. Something told me to go on the actual website. Cookie Notice Copyright 2023 Apple Inc. All rights reserved. This was after spending quite a bit of time talking on the phone with customer service before we left home! What a waste. I have to agree with everyone here, on the catastrophy of this AXS App. Press question mark to learn the rest of the keyboard shortcuts. Create an account to follow your favorite communities and start taking part in conversations. I had to try get them on chat again and never got to talk to anyone. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I logged into AXSTickets and saw the tickets. Once there, it was another 40 minute wait (missing one band), before they could get in! My Axs app will not completely load, it says loading more events, but nothing happens. AXS connects fans with the artists and teams they love. Plans can . Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . So do not buy from them unless you have a printer and are semi computer literate. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. Mine kept giving me the incorrect password error when I knew it was correct. This is my friend time buying through AXS for other people and Im not sure I would use them again. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. So basically I got scammed out of $250. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. Still don't see your tickets? I then had to log into my Facebook account two more times. Still no success. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Why does the email say 1 ticket? AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. I have reinstalled the app to see if it was an error in an update. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Gave my son a number to call: 45 minute wait. Its pointless. I hope this video helps a few people in solve this. You need a connection to download your tickets to the app. AXS App: Selling Tickets Share Official Tickets and Your Source for Live Entertainment | AXS.com Press J to jump to the feed. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. Front row or on the aisle? Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I always try to pay with PayPal, just for their excellent refund policy. He never received the email. At that point, you must then go BACK to AXSTickets and sign in to see your tickets. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. Prendre un ticket (Page La Barque) 2,7 km. Very disappointed. Seamless transaction, everything worked out perfectly and no issues getting in. Privacy Policy. Then I received 2 notifications from my bank for 2 separate large transactions. And why did I pay such exorbitant surcharge fees for THIS experience? I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Really?!!!. Now, put your network on 4G e.g. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Will NEVER use them again. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. I do have te pending charges too, how did you contact them? At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Please fix this and I hope there is no other fans that will experience the same thing as me. I finally gave up on that. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They tried to tell me my tickets were voided I was like Fuck you I have the confirmation email. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. . They said he had 6 tickets ( I only had 5!) As soon as I select buy tickets the next page fails to fully load. Ticket . Then the final queue starts for buying tickets. 39,8 km. Even the emails disappeared. You dont care about customers or their needs and it shows in all of your actions and words. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Asked again in the AXS live chat and they said to use AXSTickets , but not have it connected to wifi or VPN odd but I tried again and it still didnt work. How do I create an AXS account? LearnMore. Sports and arena events will usually be the most expensive with the best seating options topping $150. Cheers! Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. Please help me with my situation. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. On hold forever while I worked in the kitchen. I linked and logged into Facebook, and then I got a page to verify my account. Front row or on the aisle? Please fix. Its all a fan needs, all in one app. 12 hours ago. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The hassle with trying to login is just ridiculous! I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? The next day I got the same email twice simultaneously. Thats why I download AXSTickets to help me to keep sign in. TICKETS Create an account to follow your favorite communities and start taking part in conversations.

Who Plays Sarah Sanderson, Salisbury School Board Of Trustees, Darren Mercer Bnn Technology, Does Tiger Woods Use Standard Length Irons, Articles A